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Return, Cancellation & Refund Policy

Thank you for shopping at Noirparts. We strive to provide you with the best shopping experience possible. Please read our Return, Cancellation, and Refund Policy carefully to understand your rights and obligations.

Cancellation Policy

  • Orders can be canceled within 24 hours of placement, provided the product has not been dispatched from our warehouse.
  • To cancel an order, please contact our customer support team at Noirparts@gmail.com or +91-9953180398 with your order details.
  • Once an order is dispatched, cancellation requests will not be entertained.

Refund Policy

  • Refunds will be issued only for canceled orders where the product has not been dispatched.
  • If your order is eligible for a refund, the amount will be credited back to the original payment method used during the purchase.
  • Refunds may take 5-7 business days to process, depending on your payment provider.

Return Policy

  • We do not offer general returns — once a part is installed or shows signs of use, it cannot be resold and is not eligible for return.
  • Returns are accepted only in two situations: the wrong part was delivered, or the part arrived damaged.
  • To claim a return, contact us within 48 hours of delivery and provide complete unboxing proof — a continuous, unedited video of the sealed package being opened, clearly showing the parcel, the part received, and the damage or mismatch. Claims without this proof cannot be processed.
  • The item must be returned unused and in its original packaging.
  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (wrong item shipped).

Exceptions

In case of any discrepancy or exceptional situations, Noirparts reserves the right to make decisions at its discretion to ensure fair treatment for all parties involved.

By placing an order with Noirparts, you agree to abide by the terms and conditions outlined in this Return, Cancellation, and Refund Policy. If you have any questions or concerns regarding our policy, please feel free to contact our customer support team for assistance.

Last updated: July 22, 2026

Note: Noirparts reserves the right to amend or modify this policy at any time without prior notice. Please review this policy periodically for any changes.